Privacy Notice 2018-01-20T12:31:02+00:00

Privacy and Disclaimer

Last revised: January 2018

HFMC is committed to protecting your privacy. This Statement of Privacy applies to the HFMC website and governs data collection and usage. By using the HFMC website you consent to the data practices described in this statement.

Collection of your Personal Information

HFMC collects personally identifiable information, such as your e-mail address, name, home and/or work address and/or telephone number. HFMC also collects anonymous demographic information, which is not unique to you, such as your postcode, age, gender, preferences, interests and favourites.

There is also information about your computer hardware and software that is automatically collected by HFMC. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used by HFMC for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the HFMC website.

In the event that you contact us for customer support through the website, we may also request that you provide additional User Information relevant to the support requested by you. Users are under no obligation to provide such information. However, we cannot guarantee that we can provide customer support in the event that relevant information related to the use of our products or services is withheld. We may retain communications relating to customer support, and/or information drawn from such communications, for statistical and/or reference purposes.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through HFMC public message boards or forums, this information may be collected and used by others. Note: HFMC does not read your private online communications with others.

HFMC encourages you to review the privacy statements of websites you choose to link to from HFMC so that you can understand how those websites collect, use and share your information. HFMC is not responsible for the privacy statements or other content on websites outside of the HFMC and HFMC family of websites or the use of your information by such outside websites.

Use of your Personal Information

HFMC collects and uses your personal information to operate the HFMC website and deliver the services you have requested. HFMC may also use your personally identifiable information to inform you of other products or services available from HFMC and its affiliates. HFMC may also contact you via surveys to conduct research about your opinion of current services or of potential new services.

HFMC does not sell, rent or lease its customer lists to third parties. HFMC may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, HFMC may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. Such third parties are prohibited from using your personal information except to provide these services to HFMC, and they are required to maintain the confidentiality of your information.

HFMC does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

HFMC keeps track of the websites and pages you visit within HFMC, in order to determine what HFMC services are the most popular. This data is used to deliver customized content and advertising within HFMC to customers whose behavior indicates that they are interested in a particular subject area.

HFMC websites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on HFMC or the site; (b) protect and defend the rights or property of HFMC (including enforcing this agreement); and, (c) act under exigent circumstances to protect the personal safety of users of HFMC, or the public

  • We may disclose your personal information to members of the HFMC Group and/or affiliates including their staff and officers where it is necessary for the provision of information or services to you.

  • We may disclose your personal information to non-affiliated subcontractors that perform support services for us.

  • We may disclose your personal information to third parties in the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.

  • We may disclose or share your personal information with any regulatory authority, or to any person legally empowered to require such information; or to protect the rights, property, or safety of us, our clients, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction and to prevent and/or detect crime.

  • We may disclose or share your personal information where we are required to do so by the courts or to comply with other legal, statutory and/or regulatory obligations including accounting and taxation requirements.

Where we store your personal information

We will take all reasonable steps necessary to ensure that your data is treated securely and in accordance with this privacy policy. All information you provide to us is stored on our secure servers.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will take reasonable steps to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Your rights

You have the right to receive details of the personal information we maintain on you, subject to certain restrictions under the Data Protection Act. We reserve the right to require appropriate proof of identity and to charge a reasonable administration fee per request for providing this information. Please contact us by post or email if you wish to do this. You may instruct us not to process your personal data for marketing purposes. You can exercise this right at any time by contacting us at mail@hfmcolumbus.com

Security

At HFMC, we take our responsibility to look after your personal information and privacy seriously. In today’s world, we have all seen a growing trend in cybercrime and security breaches. We have a number of security measures in place to help prevent fraud and cybercrime.

We educate and train our employees on information security, fraud prevention and privacy obligations.

We will always interact with you in a safe, secure and consistent manner

We continually review our security controls in place across the business.

We have a business resiliency plan with disaster recovery and business continuity testing.

However, whilst we take appropriate technical and organisational measures to safeguard your personal data, please note that we cannot guarantee the security of any personal data that you transfer over the internet to us.

Cookie Policy

HFMC uses “cookies” to make parts of our website work and to collect data that helps us understand our visitors better. A cookie is a text file that is placed on your hard disk by our web page server. Cookies cannot be used to run programs or deliver viruses to your computer.

We use cookies because we want to make our website user-friendly, and we are interested in anonymous user behavior. Our cookies don’t store sensitive or personally identifiable information such as your name or address.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully use the HFM website.

Here is a list of the main types of cookies we use, and what we use them for. We have described them using the categories recommended by the International Chamber of Commerce in the ICC UK Cookie Guide.

Strictly Necessary Cookies: These cookies are essential in order to enable you to move around the website and use its features, such as accessing the secure area of the website, accessing the forum, or commenting on our blog posts. Without these cookies the services you have asked for cannot be provided.

WordPress

HFMC uses software called WordPress to run hfmcolumbus.com. WordPress cookies can be easily identified because they contain ‘wordpress’ or ‘wp’ in the cookie name. These cookies are only used between your computer and the hfmcolumbus.com website, contain no personal information, and cannot be used by any other website.

Performance Cookies:

These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, how they move around the website, and if they get error messages from web pages.  Like many companies HFM uses Google Analytics to help us monitor our website traffic. These analytics cookies do not collect information that identifies an individual visitor. All information these cookies collect is aggregated and therefore anonymous and does not affect your privacy.By using HFM’s website you agree we may place these types of cookies on your device.

Google Analytics

Google collects anonymous usage statistics about visitors to hfmcolumbus.com to assist HFM in better understanding their website visitors. All Google Analytics cookies names start with ‘__ut…’Google stores the information collected by the cookie on servers in the United States and other countries. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google.By using HFM’s website you consent to the processing of data about your visit by Google in the manner and for the purposes set out above.More details about the analytics cookies, and how to reject or delete them:
www.google.com/intl/en/privacypolicy.html

Functionality Cookies

These cookies allow the website to remember choices you make and provide enhanced, more personal features.HFM uses this type of cookie when you tick “Remember Me” when logging in or registering to access the secure area of the website, the forum, or comment on our blog posts. These cookies are also created by WordPress, similar to ‘Strictly Necessary Cookies’, above.By ticking “Remember Me” on the HFM website you agree we may place this type of cookie on your device.
Targeting or advertising cookies: These cookies are used to deliver adverts more relevant to you and your interests.The HFM website does not carry advertising, so this type of cookie is not used here.

If you provide HFM with user information, you have the following rights with respect to that information:

  • To review the user information that you have supplied to us

  • To request that we correct any errors, outdated information, or omissions in user information that you have supplied to us

  • To request that your user information not be used to contact you

  • To request that your user information be removed from any solicitation list that we use

  • To request that your user information be deleted from our records and

  • To opt out of being solicited by this website or third parties

  • If you request that your user information be deleted from our records, there may be a brief delay in our processing that request, while verify that the request is valid and originates from you as opposed to an unauthorized third party. If you request that your information be deleted, we reserve the right to terminate and/or limit your access to the HFM website.

To exercise any of these rights, please contact us at mail@hfmcolumbus.com.

3rd Party Cookies and Social Networks

If you click on a hyperlink from HFMC’s website to any third party websites, share content on a social network, or arrive at HFM’s website from a social network (e.g. if you ‘share’ content with or arrive from LinkedIn or Twitter) you may be sent cookies from these third party websites. Third party websites will have their own privacy and cookie policies which HFM cannot control. Please check the third-party websites for more information about their cookies and how to manage them.

Security of your Personal Information

No method of safeguarding information is 100% secure. HFMC uses a variety of security technologies and procedures to help protect your personal information from unauthorized access, use or disclosure. HFMC secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this Statement

HFMC will occasionally update this Statement of Privacy to reflect company and customer feedback. HFMC encourages you to periodically review this Statement to be informed of how HFMC is protecting your information. When such a change is made, we will update the “Last Updated” date above.

Enforcement of this Privacy Statement

If you do not receive acknowledgment of your inquiry or we have not addressed your inquiry to your satisfaction, or for any questions regarding this statement, you should contact us at mail@hfmcolumbus.com.

Contact Information

HFMC welcomes your comments regarding this Statement of Privacy. If you believe that HFMC has not adhered to this Statement, please contact HFMC at mail@hfmcolumbus.com. We will use commercially reasonable efforts to promptly determine and remedy the problem.